By accessing and using our website (Female Pumping) shop, you confirm that you understand, accept and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions, you may not access Female Pumping shop. All references to Female Pumping in this agreement shall include FemalePumping.com, FemalePumping.org, FemalePumping.net web sites. Access to Female Pumping is restricted to the individuals 18 years of age and older.
Product Return Policies
-Female Pumping Shop follows public health and safety guidelines, adult toys cannot be returned or exchanged under any circumstances other than damaged or defective items for a replacement of the same product. We do this to prevent the spread of disease and as a consumer you are aware and accept that all product sales are final when shopping at Female Pumping Shop.
-Damaged and defective products can only be replaced within 15days of the date of purchase.
-Liquid products (oils, lubes, toy cleaners, bath and body products), lingerie and batteries cannot be returned or exchanged.
Shipping Charges are Non-Refundable
Shipping charges are non-refundable for all orders including returns, shipping address errors or omissions. Please verify and confirm your shipping address before placing an order.
Female Pumping Shop does not keep all merchandise in inventory. We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, your credit card will be charged at the time of checkout. Please note: Any items not in stock when you place your order will be shipped immediately when received from the manufacturer at no additional cost.
Back-orders (Out-Of-Stock Items)
When an item is in Back-ordered merchandise, which includes items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by email and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email. If, for any reason, we determine that a back-ordered item will no longer be available, we will notify you immediately by email, cancel the item from your order and delete the item from our catalog.
Customs and Import Duties Information
You may be subject to import duties and taxes, which are levied once the package reaches your country of destination. Additional charges for customs clearance must be borne by you; Female Pumping has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.
Female Pumping will make every effort to respond to your customer inquiries, feedback and order information as quickly as possible. However, due to fluctuating order volume, there may be delays in our response time to your request. Please submit any requests by using the email forms located on our “Contacts” page, and throughout the site.
PROMOTIONS TERMS AND CONDITIONS
Promotions are: Sales, Deals, Kits, Coupons and Discount Codes. We may introduce other price-reducing incentives intermittently, which will also fall under these terms and conditions.
Only one promotion can be applied to each product purchased from the website. For example: if you have a coupon discount code applied to a product and you consider purchasing that product in a deal or a kit (with a bundle of several other eligible products for the discounted price that applies to the deal/bundle), then you must choose which promotion to apply. You can purchase the product by choosing the kit or you can purchase each product from the kit a la carte and then apply the coupon to the selected product only. Please select the most effective option for your purchases.
-Sale items; In some instances, additional discounts can be applied to items already on sale.
-Expiration date; All promotions have an expiration date, time or quantity. You must place your order before the expiration date / time / quantity. We do not guarantee promotions after the expiration date or available quantity.
Information Collection and Use
Female Pumping will not sell or rent this information to others in ways different from what is disclosed in this statement. Female Pumping collects information from our users at several different points on our website. We offer newsletter marketing and other sales related material with email subscriptions. We use third party statistics gathering such as google analytics to improve our site performance.
If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name and an email address to register on the site. This information is used to contact the user about the services on our site for which they have expressed interest.
We request information from the user on our order form. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We also use third party processors to charge your credit cards or billing preferences.
We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed Female Pumping.com. The data is used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes to our knowledge. We may, from time to time, partner with other parties to provide specific services that are of value to our users. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
When any user is in a private chat room with one of our experts getting advice, no other user can view their chat. When a user sends a question to one of our experts via email, we may post that user's question and our expert's answer only after making sure that there is no personally identifiable information about the user.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.
This website may contain links to other sites. Please be aware that Female Pumping is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
We use email links located on the ’contact us’ page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive emails with information on products, services, special deals, and a newsletter.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and with regard to issues relating to her or his account by email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.
Female Pumping provides its users with the option of opting out of all mailings. Therefore, when there is a choice of using information for purposes other than what the information was originally collected for, Female Pumping will present the user with an opt out box. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying to unsubscribe in the subject line in the email or submit a Support Ticket. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Notification of Changes
Discreet Product Shipping
To further ensure your privacy, all of Female Pumping's products are delivered in plain boxes.
Registration and Password
You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify Female Pumping of any unauthorized use of your registration or password.
Female Pumping Reserves the Right to Fulfill Orders.
Female Pumping reserves the right to complete or reject any order submitted through our store at its discretion. Rejection of an order may be due to not meeting security protocols on your payment method, intent on committing fraud, out of stock products or other reasons. All order which are not processed or cannot be fulfilled, we will issue a full refund of the amount paid to your method of payment.